Effectively manage relationships with vendors through an online portal.
Building relationships is arguably the most important aspect of the public sector, ranging from relationships with citizens, lawmakers, governments and of course, vendors. Vendors are used across a broad swath of public sector initiatives and failing to effectively manage relationships with external vendors can have a dramatic impact on customer experience, resulting in delayed service delivery, canceled projects, or flawed products.
However, attempting to juggle multiple vendor relationships across the entire spectrum of public services can be quite difficult without the right tools. RFPs, purchase orders, invoices, quotes, and communications can be overwhelming for public sector employees—which is where a vendor collaboration platform can help.
With the OnActuate Vendor Collaboration solution, organizations can increase outreach to vendors through a modern portal to centrally manage the bidding process. This portal enables a transparent bidding process with minimal manual intervention and prompt availability of bid results on the due date.
Vendor Collaboration Solution
Front End User
- Access to a portal where vendors can upload necessary documents
- Gain insight into the bidding and procurement process
- View invoices and payment statuses
Back End Users
- Manage the end-to-end procurement process
- Manage vendor relationships
- Handle vendor scoring and payments
Learn about other solutions available through our OnActuate Public Sector Suite of Solutions.
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Want more information on our innovative Vendor Collaboration Solution?
The OnActuate Vendor Collaboration Solution was extremely important for the City of Columbus. We work with thousands of vendors each year. We wanted a public-facing website where vendors and/or City constituents could look at open and closed RFQs. That was very integral for the City's transparency objectives. The extensions that OnActuate made for vendor collaboration added a lot of usability and improved many processes. OnActuate helped us automate the vendor registration process, and now a vendor can log in within 15 minutes.
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