Who We Are
ac·tu·ate [verb]: to move to action
Swift. Knowledgeable. Agile.
At OnActuate, we live up to our name by offering efficient and effective services that make technology work for the unique needs of growing businesses like yours.
OnActuate is a Global Information Technology and Consulting Firm. We are a gold-certified partner for Microsoft Dynamics as a Cloud Solution Provider (CSP) and value-added reseller in the U.S., Canada, India, Latam and Singapore. We have experience in implementing full-stack Microsoft solutions such as Microsoft Dynamics 365, Power Platform, SharePoint, Azure Services and related technologies across the globe. Our project implementation services are complemented by our advisory consulting and direct support services.
of providing Dynamics
ERP and CRM
Services & Solutions
expert consultants who
specialize in Microsoft technologies.
Join our team!
have been served
around the globe
OnActuate has specific tailored solutions for organizations in Public Sector, Retail, Manufacturing & Distribution, and Financial Services to help them achieve rapid growth and solve their unique business challenges.
Putting people first
OnActuate is a global enterprise solution integrator that thrives on making technology work hard and efficiently for growing businesses like yours. Recognizing it is people who drive success, our people first approach is the hallmark of our specialized services. Inherent in our people first approach is taking the time to get to know your stakeholders, working closely in the trenches with leaders to operators, through the planning, development, implementation, and launching of your project. We invest our time and energy in navigating all the stresses large-scale change can present, putting people first for success.
We care about your success
We’re not in this business for fast wins, we’re in it to help our clients achieve success. With a track record of 100% client satisfaction, we continue to support every client we’ve ever served. We make it our business to understand the intricacies of your challenges and determine how we can work together to make you successful. That’s why we’re fast gaining a reputation for rescuing stalled projects. You get the full attention of our business process, technology, change management, and solution experts, making sure your project completes on time, on budget, and with unprecedented results.
Making technology work for you
In the face of rapidly evolving technologies, we take the complexities out of making ERP and CRM technology work smoothly and effectively for you. An experienced Microsoft Partner, OnActuate delivers Microsoft Dynamics NAV, Dynamics AX, Dynamics 365, and Dynamics CRM solutions and other related technologies including AI/ML for businesses of all sizes—we custom build for scalability, business efficiencies, and your long-term return on investment.
Pushing the edges of technology advances
Our carefully selected system architects, developers, and consultants specialize in large-scale system ERP and CRM implementations, upgrades, DevOps, and digital transformations. And we embrace emerging technologies, including the delivery of digital transformation, cloud solutions, Internet of things (IoT), intelligent hybrid automation, and machine/deep learning. No matter where you are in the evolution of your technology systems, we are equipped with the know-how to move your business and people forward.
The inspiration behind excellence
OnActuate’s people first philosophy is deeply rooted in our culture, putting both our people and your people first – inspiring the delivery of quality in everything we do. OnActuate global teams are tight-knit, knowledgeable, experienced. When our team joins your team, we guarantee we’ll get the job done.
Delaney Freer-Sanford, Global Marketing Manager
Wrangler of all things marketing and communications
Delaney Freer-Sanford has tremendous experience in marketing and business development. Delaney graduated from North Dakota State University in 2015 with a major in public relations and advertising and a minor in business administration. She has nearly a decade of experience working in the Microsoft Business Applications ecosystem, including developing and executing dynamic, multi-channel marketing campaigns to promote events, fill the top of the funnel and nurture the current customer base. Delaney is a detail-oriented marketing specialist with strong creativity, project management, and writing skills. Located in the Midwest, she enjoys starting each day with a cup of coffee, traveling with family, and reading with her bookclub.
Piyush Garg, Delivery Excellence Lead
Accomplished IT delivery and technology leader
Piyush Shankar Garg is an accomplished IT delivery and technology leader with 30 years of experience in software development, professional services, and support. Piyush has played strategic delivery leadership roles for several business-critical applications under agile, waterfall and extreme programming methodologies. He has worked with several clients in US, APAC, India and Europe sectors for Banking, Financial Services, Insurance, Manufacturing, Logistics & Supply Chain, construction management and Retail sectors prior to joining OnActuate in July 2021.
Piyush has led several delivery transformation initiatives in the areas of software productivity and quality improvement, Client Satisfaction and Capability & Talent Building. Piyush established and managed high performing full stack global development and support teams distributed across India, US & Europe for 3 core account processing software products (600+ clients) and 2 online banking software products (1200+ clients) and teams achieved one of the highest customer satisfactions, product quality and people engagement metrics under his able guidance. Piyush also managed large scale offshore delivery centers (ODC), led application development and deployment for clients operating in 24*7 mode. He also led Testing Center for Excellence (TCOE) and set up key labs for mobile application development & testing automation, agile transformation lab, real-life bank branch simulation labs for providing innovative and high-quality solutions for digital transformation of clients.
Piyush is a proven leader in business and delivery excellence. He was selected by CII (Confederation of Indian Industry) Institute of Quality as an assessor for assessment of large-scale enterprises both in private and public sectors in their journey of business excellence using European Foundation for Quality Management (EFQM) based assessment framework. While his association with CII for 9 years, he assessed top Indian organizations in the areas of heavy engineering, electronics, defense, manufacturing, construction, and IT. He strongly believes that “Journey of Excellence is never ending, yet exciting at each stage” and “Together We Succeed”.
Piyush has completed a “Master of Technology” (M.Tech) from the Indian Institute of Technology (IIT) Kanpur and “Bachelor of Engineering” from IIT Roorkee – both are among the top 5 engineering colleges in India.
Personally, Piyush loves teaching physics, travelling, creative writing and visiting historical places.
Dustin Knudson, VP Global Sales, Public Sector
Public sector sales leader and relationship builder
Dustin Knudson believes the driving force of success is building relationships. He joined OnActuate after 12 years of experience in the Microsoft Vendor/Partner/FTE community. Dustin was able to build many successful relationships with different enterprise clients that have contributed to his admirable career so far.
Before working in sales, he formerly worked in the insurance industry and the hospitality industry. He then began his career selling Microsoft enterprise licenses before joining Microsoft, where he found his true calling.
At Microsoft, he started as an Engagement Manager, then a Dynamics Solutions Specialist, before becoming a Sr. Business Applications Sales Executive in Enterprise software sales.
His years at Microsoft and the relationships he was able to build, made him a leader in sales and expanded his network of many public sector clients who put their trust and confidence in him. During his time with Microsoft, Dustin led the sales and marketing efforts for eight states including North Dakota, South Dakota, Nebraska, Kansas, Montana, Wyoming, Colorado, and New Mexico.
Dustin graduated from Minnesota State and Community Technical College with a degree in Business: Sales & Marketing. His education and career experience has given him insights into the important symbiotic relationship that the sales and marketing teams have within any business. Dustin believes in fostering this relationship through information sharing, brainstorming complex challenges faced by public sector organizations and solving them through technology. As VP Global Sales, Public Sector, Dustin helps drive the growth of OnActuate in public sector.
Dustin gives back to the community by contributing his valuable time for the F5 Project, a program that helps the formerly incarnated and people living with addictions get back on their feet through education and support.
Dustin lives with his family in Fargo, North Dakota and enjoys golf, volleyball and traveling.
Dennis Lacey, VP Sales, Strategic Accounts
Proven Sales Leader
Dennis has over 30 years of experience in the technology sector. Bilingual, (English-French), he has an extensive background in both application software and services delivery in North America. He has a deep understanding of application and enabling technology solutions that have provided clients in the commercial and public sectors with the system solutions needed to meet their business transformation objectives.
- Proven sales leader in the software industry
- Extensive experience in the industrial, retail, other commercial and public sectors
- Led teams with clients and strategic partners in the successful execution to plan
- Focused on delivering on the value that meets system implementation objectives
- Demonstrated alignment to corporate goals with the ability to grow the target sector and geo practices to be sustainable operations for the longer term.
Marnie Larson, VP, HCM Practice
Experienced HCM strategist
Marnie Larson has over 25 years of experience in the software industry, specializing in Human Capital Management (HCM), Human Resources (HR), and Payroll and Time and Attendance software solutions for the public sector. Marnie feels strongly that a solid people-centric focus on process and procedure is the basis for the most effective use of technology. She believes there is nothing more satisfying than solving client issues and improving their work life.
Marnie joined OnActuate in 2022 to build and grow the Human Capital Management (HCM) practice.
Marnie has a Bachelor of Commerce from the University of British Columbia and an MBA from Sauder School of Business (Simon Fraser University). She developed her skills as the COO, and then CEO of an HR software company where she was responsible for all operations in Canada, USA, and New Zealand.
In addition to her deep knowledge of HCM in the public sector, Marnie is also experienced in project management of HR and Payroll implementation projects, system testing and documentation process and procedure, software requirements analysis, and business process review and re-engineering. Marnie has managed and executed dozens of human resources information system (HRIS) implementations in the public sector. She has also actively worked in business development and sales.
Marnie gives back to her community by sitting on two provincial boards in British Columbia – Community Living BC and the South Coast BC Transportation Authority Police Service. She also mentors graduate students at the Sauder School of Business.
Passionate human resources generalist
Alyssa is a human resources generalist with extensive experience in building HR functions from the ground up. She is passionate about enhancing workplace culture in order to support a positive environment that allows team members to be their best. Her progressive work experience spans across multiple industries including retail, wholesale, healthcare, non-profit, and IT.
Experienced in change-management, she has coached leadership through reorganizations, rapid growth, and periods of intense change. She is knowledgeable about pairing the right technologies to support human resources goals. She has a successful track-record in leading HR initiatives that transform growing organizations into high-performance workplaces where skills are aligned to business needs, and where people feel valued. Partnering with leaders to find innovative solutions that produce measurable business impact is a main area of focus for Alyssa, as is using recruitment, onboarding, and retention strategies in order to build cohesive teams. Taking a humanistic approach, she believes that curiosity, empathy, and honesty are key to building meaningful relationships and earning trust.
Alyssa brings 7 years of human resources generalist experience, which includes 4 years of advising C-Suite and board-level people strategies. She has over 15 years in policy development, 20 years in training and onboarding. She joined OnActuate in 2021 to support the organization and its people as they continue their rapid expansion.
Naeem Shafi, Partner, VP North America (NA)
Master project navigator and change facilitator
Naeem Shafi is a high-caliber project manager with an extraordinary ability to bring together talent and technology to get large-scale complex projects done and done well. Highly familiar with navigating the challenges of organizational change, he’s gained a reputation as an inspirational coach and motivator. Naeem ranks helping his clients succeed as his number one priority.
Educated in Oxford, UK, Naeem has worked on every continent serving high profile companies, including Bell Canada, Ford, Jaguar, Audi, and Hitachi. He has systematically honed his skills, becoming responsible for ERP supply chain implementation program management, across multiple countries, from concept to final handover. Cool under fire, Naeem takes managing complex systems—where the downtime cost per minute is as high as $5K US—in his stride. Ready for a fresh challenge, in 2013 Naeem joined OnActuate as a partner, visionary, and leader of the North American operation, bringing his over two decades of rich experience to bear on building a global solutions integrator.
An innate problem solver, Naeem attributes a post-graduate stint early in his career—in overalls on the shop-floor (at the Mars UK Supply chain distribution site)—to giving him a baseline perspective that made him the trusted expert he is today. Naeem is personable and an excellent communicator who has been invited by Microsoft to speak on the topic of project management. Deeply committed to life balance, Naeem values family time and a good game of cricket.
Ashish Sharan, Partner, VP Asia Pacific (APAC)
Technology pioneer and solutions expert
Ashish Sharan is an advanced technology system integrator and global entrepreneur. An explorer at heart, he is a highly regarded digital transformations expert, who likes nothing better than solving mammoth complex technical problems. His proficiency at leveraging emerging technologies propels businesses to vastly improved efficiencies.
Armed with a Mechanical Engineering (BEng) degree, Ashish travelled from India to Australia and the UK; his colourful career moved him rapidly through the ranks, where he became a master of business development, system architecture, and IT and service delivery. Driven to stay ahead of the pack, Ashish was responsible for managing a team of 300 consultants, spread across the globe; became a critical member of the due diligence team on a strategic merger and acquisition; and established a track record for landing and delivering IT services on multi-million dollar opportunities at Accenture and TCS.
Given his 20 plus year track record, joining OnActuate in 2014 as partner and leader came at a time when Ashish was ready to create a new and distinct business culture. At the helm of the Asian operation, Ashish is often referred to as ‘the solution man’, and true to his competitive spirit, he remains on the cusp solving real business challenges. And he’s passionate about passing on his knowledge, to his daughter, his teams, and to university students. He can be found lecturing students on campus when time permits, and admits it’s not only a great ‘stress buster’, it’s incredibly important that we share with our next generation how the industry works and how projects are executed in the real world.
Our core values define us. OnActuate team members live by them. They are reflected in the work that we do.
We get to know you and your team as individuals. We respect your schedules and prioritize your needs.
During analysis and discovery, we listen to your needs and collaborate to solve problems. We encourage learning in our customer teams so that they grow with us.
We listen to our customers and teams to understand their story so that we can co-create solutions.
Outside the Box
Our teams stay up to date on Microsoft certifications. We support and encourage professional development in all areas. Our OA Labs department creates innovative solutions.
We Have Meaningful
We practice intentional leadership. We define specific responsibilities in our project teams with clear goals defined, and our leaders support the progression towards those goals to ensure delivery.
Our global presence provides our customers with around-the-clock support. OnActuate team members understand local legal requirements, are multilingual, and have led multiple global rollouts.
We have clear processes for projects where we are collaborating across geos.
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OnActuate Global Offices
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