Customer Success
OnActuate’s team of experts help Volvo with top of the line Microsoft Dynamics AX solution
Implementation – Microsoft Finance & Operations / Dynamics AX
Support – OnActuate Managed Services
Manufacturing & Distribution
India
About the Company
Volvo Cars is a Swedish multinational manufacturer of luxury vehicles headquartered in Torslanda, Gothenburg. The company manufactures SUVs, station wagons, and sedans. The company’s main marketing arguments are safety with a Swedish heritage and design.
The OnActuate team has been very professional and helped us successfully migrate our CRM on-premises to the cloud. They also helped us adopt new features in CRM on the cloud including integrations with other available Microsoft products, such as Microsoft Teams. We would highly recommend OnActuate’s services.
Praveen Verma
Global Program Director, Birlasoft
Business Challenge
Volvo, utilizing Microsoft Dynamics AX, was experiencing a bottleneck in its business process due to a lack of IDMS (Integrated Dealer Management System) experts on its team. This deficiency was preventing Volvo from meeting its localization business goals and it determined the need for a capable integration team with IDMS expertise.
Solution
OnActuate built a team of experts to assist with the implementation and provide support in India. We utilized an IDMS solution (Integrated Dealer Management System)—the top of the line Microsoft Dynamics AX solution for heavy equipment, vehicle manufacturing, distribution, and dealership businesses. The IDMS implementation and support was on-time, cost effective, and of high-quality.
