Customer Success
Low-income housing agency modernizes HCM and ERP systems
Implementation – Dayforce, Microsoft Dynamics 365
Finance & Supply Chain Management
Public Sector
USA
About the Company
Founded in 1939, Seattle Housing Authority is a low-income housing agency in Washington state with 600 employees.
OnActuate’s knowledge of our processes and local tax regulations was crucial in leading a smooth transition to a single ERP system. We can now manage our back-office processes more efficiently, leaving more time to focus on our omni-channel customer experience strategy. This helped us quickly innovate to better offer contactless ordering during the pandemic.
Vinay Kumar
Group CIO, McDonald’s India (CPRPL)
Business Challenge
Seattle Housing Authority sought an integrated ERP and HCM solution to modernize, optimize, and standardize its finance and HR functions.
Solution
In two phases, OnActuate will implement Dayforce and D365 Finance & Supply Chain. Together, these scalable, low-maintenance platforms will enable self-service, data-driven decisions, and streamlined operations.
