Customer Success
Scalable ERP solution modernizes operations for public redevelopment authority
Implementation – Microsoft Dynamics 365
Finance & Supply Chain
Public Sector
USA
About the Company
The Redevelopment Authority of the City of Milwaukee (RACM) drives economic growth, neighborhood revitalization, and quality of life in Milwaukee, Wisconsin through strategic investments, redevelopment, and community projects, fostering business expansion, housing improvements, and sustainable development.
OnActuate’s knowledge of our processes and local tax regulations was crucial in leading a smooth transition to a single ERP system. We can now manage our back-office processes more efficiently, leaving more time to focus on our omni-channel customer experience strategy. This helped us quickly innovate to better offer contactless ordering during the pandemic.
Vinay Kumar
Group CIO, McDonald’s India (CPRPL)
Business Challenge
The RACM was struggling with outdated systems, inefficiencies, and data silos, hindering decision-making and service delivery. It sought a modern ERP to streamline operations, enhance transparency, and improve efficiency.
Solution
OnActuate’s team of experts will implement Microsoft Dynamics 365 Finance & Supply Chain to modernize the RACM’s operations
