Birlasoft Limited. | OnActuate
Customer Success

Upgrading Birlasoft to Microsoft Dynamics 365 Customer Engagement

Upgrade – Microsoft Dynamics 365 Customer Engagement/
Dynamics CRM


About the Company

Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses.

The OnActuate team has been very professional and helped us successfully migrate our CRM on-premises to the cloud. They also helped us adopt new features in CRM on the cloud including integrations with other available Microsoft products, such as Microsoft Teams. We would highly recommend OnActuate’s services.

Praveen Verma
Global Program Director, Birlasoft

Business Challenge

Birlasoft needed an upgrade of CRM OnPremise to Microsoft Dynamics 365 Customer Engagement (D365 CE) Online.


We provided Birlasoft with an LCS-based upgrade.

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