Pinellas County Tax Collector enhances efficiency by adopting OnActuate’s Microsoft Dynamics 365 Finance Accelerator for the Public Sector | OnActuate
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The intelligent, automated, and trusted core financial management solution allows the local tax collection office in Florida to optimize financial management.


Florida, United States: Pinellas County Tax Collector has optimized its financial management by implementing Microsoft Dynamics 365 Finance with OnActuate, accelerating business processes and boosting productivity. 

“We have observed that our ability to utilize workflows for various accounting functions within the ERP is speeding up many transaction process times,” said Kimberly Williams-Tomlin, Deputy Tax Collector, Pinellas County Tax Collector. “We are looking forward to the many other benefits that we are sure to gain from our transition from GP to D365 Finance.” 

Seamless migration from a legacy ERP to a powerful modern system 

To uphold their mission of providing exceptional stewardship of public funds, the County Tax Collector decided to migrate their highly customized Microsoft Dynamics GP system to the cloud-based, modern Dynamics 365. OnActuate implemented Dynamics 365 with a focus on the out-of-the-box functionalities that met the tax collector’s needs for optimizing financial management. 

“Our implementation of Microsoft Dynamics 365 for Pinellas County Tax Collector establishes a unified, cloud-based platform crucial for their next transformation phase. This deployment offers a solid foundation for advanced data and AI integration, positioning the organization as a leader in public sector innovation,” said Ashish Sharan, Co-Founder and COO, OnActuate.The success of this project reflects not only our team’s expertise and commitment but also the invaluable collaboration and dedication of the Pinellas team, setting the stage for them to leverage emerging technologies effectively.”

Maximizing efficiency with out-of-the-box features 

The OnActuate Microsoft Dynamics 365 Finance Accelerator is a canned set of processes implemented in Dynamics 365 Finance that are tailored for public sector organizations. This package provides rapid deployment through a sped-up analysis phase and templatized approach to solution delivery, which reduces risks and delays for a timely implementation.

The County Tax Collector is currently running four finance modules in Dynamics 365: 

  • General Ledger 
  • Cash & Bank Management 
  • Accounts Payable 
  • Procurement and Sourcing 

Additionally, Dynamics 365 facilitates tracking and resolves any system ambiguities, leading to enhanced customer service. 

“Having been involved in multiple implementations throughout my career I must say that OnActuate exceeded my expectations,” said Williams-Tomlin. “They will stand and deliver on what they promise and their attention to detail when understanding the needs of you as a customer far exceeds what I have experienced in other vendors.” 

Additional resources  

OnActuate is a global Microsoft-certified partner, with over a decade of experience in digital transformations and a specialization in the Public Sector. 

  • To discover how OnActuate’s services and suite of solutions help the public sector, request a demo 


About OnActuate 

OnActuate is a people-first global technology and consulting firm, Microsoft Solutions Partner for Business Applications, and a Dayforce system integrator partner. OnActuate’s unmatched, tailored business, data, and AI solutions, coupled with its experienced global team’s collaborative approach, has helped many public and private sector organizations reimagine their business in the digital age.  

Pinellas County Tax Collector 

The Pinellas County Tax Collector’s Office is a constitutionally elected office. Responsibilities include collecting and distributing state and local taxes and providing driver license and motor vehicle registration services to Pinellas County residents. 


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