Customer Success
State lottery organization streamlines business processes by migrating from Microsoft Dynamics GP to Dynamics 365 Business Central with OnActuate.
Migration – Microsoft Dynamics 365 Business Central /
Dynamics NAV
Public Sector
United States
About the Company
West Virginia’s home for Powerball, MegaMillions, video lottery, table games, scratch offs and more. The West Virginia Lottery produces sales of more than $1.1 billion annually and generates more than $520 million a year for the people of West Virginia.
The OnActuate team took the time to listen to us and understand what we wanted – they are very patient and accommodating. We are thankful for the amazing developers at OnActuate who created a customized tasking system for us in Microsoft Dynamics 365 Sales.
Gloria Chouman, Operations Manager
Exponent Investment Management
Business Challenge
The West Virginia Lottery sought to enhance its operational efficiency by replacing its 2013 Great Plains ERP.
Solution
OnActuate implemented Microsoft Dynamics 365 Business Central, leading to streamlined business processes, improved data accuracy, and enhanced overall productivity.
West Virginia Lottery is continuing its partnership with OnActuate by enrolling in our ongoing support program, as well as to leverage additional functionality in Business Central and explore other complimentary Microsoft products, such as Dynamics CRM and Power Apps.
