Customer Success
Washington ESD L&C Division transforms operations with OnActuate by migrating Microsoft Dynamics 365 to Azure Cloud
Migration – Microsoft Azure,
Microsoft Dynamics 365 Finance & Operations / Dynamics AX
Public Sector
United States
About the Company
The Washington State Employment Security Department (Leave & Care Division) a.k.a. Washington ESD L&C is a government agency for the U.S. state of Washington that manages the unemployment system.
OnActuate’s knowledge of our processes and local tax regulations was crucial in leading a smooth transition to a single ERP system. We can now manage our back-office processes more efficiently, leaving more time to focus on our omni-channel customer experience strategy. This helped us quickly innovate to better offer contactless ordering during the pandemic.
Vinay Kumar
Group CIO, McDonald’s India (CPRPL)
Business Challenge
Washington ESD L&C Division embarked on a digital transformation journey with OnActuate to migrate its on-premises Microsoft Dynamics 365 Finance & Supply Chain solution to the Azure Cloud to better support current and future functionality.
Solution
Migrating to the Azure Cloud allows Washington ESD L&C to enhance system availability, security, and scalability, while simplifying maintenance. This transition also empowers internal users to manage and process their work more efficiently, delivering faster value.
